Frequently Asked Questions

First, you must create an ECCO account on the ECCO Portal.

Once your account is created, you will receive an automatic email with your username and password. If you do not receive your login details immediately, please check your spam folder before contacting the ECCO Office at ecco25@ecco-ibd.eu. With these login details you can then apply for your ECCO Membership and register for the ECCO’25 Congress.

Note: If you have registered last year for the ECCO Congress, you can use the same login details to register for the ECCO’25 Congress. If you have forgotten your password, please use the “forgot password” function on the ECCO Portal.

If you received an e-Voucher code from a sponsor you need to activate it in your ECCO Portal account under “registration”.

You can change your password in your ECCO Account, after signing in via the ECCO Portal. Click “change password”.

You can update your ECCO Account after logging in to the ECCO Portal. Click ‘update my profile’.

Payments can be made online via credit card (Mastercard, Visa and AMEX credit cards are accepted) or by bank transfer. Online payments by credit card are only accepted up to a limit of EUR 5,000. Payments exceeding that amount must be performed by bank transfer. Please include the invoice number and/or registration number as a reference on the bank transfer.

Please be aware that a registration is considered valid only once your payment has been received on the ECCO Bank account and you have received a confirmation email from the ECCO Office. Therefore, please keep in mind that bank transfers could take up to 10 days from some countries.

We do not accept cheques.

Following the submission of your registration, you will receive an automatic e-mail with your registration details. A separate confirmation email will be sent to you after we have received your payment.

Following the submission of your registration, your record can be accessed by simply logging in here with your username and password.

Yes, this is certainly possible. To add further items to your registration, please log in to the ECCO Portal with your username and password and then click on “Congress Registration”. Any additions made after your registration is invoiced and will appear on a new invoice that will be e-mailed to you.

In order to register for Educational Activities, you need to have a valid ECCO Membership for 2025.

Please note that the Educational Courses are only available onsite in Berlin and will not be live streamed online.

No, access to the satellite symposia is included in your congress registration, no separate registration is needed. As the number of seats is limited, some satellite symposia organisers may require advance registration (free of charge) – details would be announced in due course by the satellite symposia organiser.

No, registrations for a specific day are not possible for 2025 Berlin Congress.

Please sign in into the ECCO Portal, under “Congress Registration” select “Register myself” then choose “Educational Activity Only” or in the extras the ECCO Interaction. In order to register for Educational Activities, you need to have a valid ECCO Membership for 2025.

In case of difficulties please feel free to contact the ECCO Office at ecco25@ecco-ibd.eu and provide the following details:

• Name
• Invoice address (incl. VAT Number if applicable)
• Educational course you would like to sign up for

The ECCO Office will then set up your registration manually and you will be able to pay for the course(s)/ticket(s) by credit card or bank transfer.

No, Exhibitors/Staff and delegates only visiting the industry and poster exhibition can register online by logging in to the ECCO Portal, clicking on “Congress Registration” and selecting “Exhibition access only” fee (EUR 185.-)

A cancelled registration can be taken over by another participant (name change) free of charge until January 29, 2025. In case you do not want to transfer your registration to another participant, the following fees apply:

• Cancellation until November 27, 2024: A refund of 50% of your registration fee is granted.
• Cancellation after November 27, 2024: No refund can be granted

 There is of course the possibility to watch the scientific programme on demand if you cannot attend the congress in person.

In order to benefit from the early registration fee, your payment must be received by November 27, 2024, otherwise the standard registration fee will automatically become effective.

Before obtaining an invitation letter, all registration fees must be fully paid. Individuals can request their invitation letter by logging in with their username and password here, click on “Congress Registration”, “Edit Registration” and then “Request Visa Letter”.

Group leaders can also request invitation letter/s on behalf of their group's participants by proceeding the same way. More information on visa letters can be found here.

All delegates will receive a QR-code shortly before the congress to print out congress badge in the entrance hall of Berlin City Cube during the opening hours. Please note that in order to pick up a pre-paid badge, the QR-code or passport/ID of the delegate must be shown.

We kindly ask you to log in to the ECCO Portal and fill out the online evaluation form. You will be able to download your individual CME Certificate immediately upon completion of the survey. For delegates attending the scientific programme on the ECCO'25 congress platform, please make sure to watch all the sessions of the scientific programme in order to receive the full CME Credits.

After the congress, you will be able to download your Certificate of Attendance online via the ECCO Portal within your account.

Reprint fee of EUR 75,- will apply.