Terms and Conditions
ECCO’20 Vienna Congress – Terms & Conditions
1. Data Protection Clause
The ECCO IT Hub (= ECCO Database) processes personal data in line with the principle of transparency and fairness. Please carefully review the ECCO Privacy Policy according to GDPR for further information.
2. Congress Registration Fees
The following fees apply for the ECCO’20 Vienna Congress, February 12-15, 2020:
| FEE IN EURO (INCLUDING 20% AUSTRIAN VAT) |
EARLY REGISTRATION UNTIL NOVEMBER 06, 2019 |
LATE REGISTRATION UNTIL JANUARY 29, 2020 |
ONSITE REGISTRATION AFTER JANUARY 29, 2020 |
| ECCO Member Congress registration fees: | |||
| Regular/Regular (Y-ECCO) Member Congress fee | 250.- | 320.- | 400.- |
| Nurse Member Congress fee | 55.- | 95.- | 145.- |
| Affiliate Member Congress fee1 | 55.- | 95.- | 145.- |
| Non-Member Congress registration fees: | |||
| Non-Member Congress fee | 605.- | 685.- | 770.- |
| Nurse Non-Member Congress fee2 | 355.- | 395.- | 545.- |
| Affiliate Non-Member Congress fee3 | 355.- | 395.- | 545.- |
| Patient Advocate Congress fee4 | 55.- | 55.- | 55.- |
1 Students/PhD Students registering at the Affiliate Member Congress fee must upload a certificate of their Student/PhD Student status during the registration process. If no certificate is being uploaded, the registration process cannot be completed.
2 Nurses registering at the Nurse Non-Member Congress fee must upload a certificate of their current nurse status and registration number during the registration process. If no certificate is being uploaded, the registration process cannot be completed.
3 Students/PhD Students and delegates with the following professions may register for the Affiliate Non-Member Congress fee: Dietician, Pharmacist, Psychologist. All delegates registering at this fee must upload a certificate of their professional status/Student or PhD Student status during the registration process. If no certificate is being uploaded, the registration process cannot be completed.
4 Patient Advocates registering at this fee must upload a proof of their membership of a Patient Advocate Association during the registration process. If no certificate is being uploaded, the registration process cannot be completed. Please note that you might not have access to industry sponsored satellite symposia.
All references to a date or a deadline, mentioned in this document, refer to the Central European Time Zone (CET).
3. ECCO Member Registration / Membership Payment
ECCO Members must pay their ECCO Membership fee 2020 before registering (no refunds). Please allow approximately 5 working days between the payment of the membership fee and the date of the congress registration.
We strongly advise to pay the membership fee well in advance to avoid troubles when registering close to the congress registration deadlines.
No refunds will be processed, neither if delegates submitting and paying their registration fee as non-members become ECCO Members at a later stage, nor if ECCO Members incorrectly register at the non-member congress fees.
It is the sole responsibility of the group leader to ensure that they have the correct account details for their delegate. No refunds are provided in case a current ECCO Member has been registered on a Non-Member account.
4. Invoicing & Payments
All payments must be made in Euro. Down payments cannot be accepted.
4.1 Invoices:
All invoices are issued electronically. The correct invoice address must be entered during the registration process online.
For companies with a registered European VAT number, it is required to enter this number with the invoice address in the provided field.
Invoices issued are final, and cannot be changed. In case of any modifications (e.g.: VAT number and/or invoicing address) after an invoice has been issued an administrative fee of 5% of the total invoice amount will apply.
4.2 Payment methods:
4.2.1 Payment by Credit card (Visa, MasterCard only)
You can pay the outstanding amount online by credit card (up to a maximum amount of EUR 5,000). Please use our online registration systme and log in with your username and password.
Please follow this link and log in: ECCO Portal
Afterwards, please select "Edit your registration" and "Pay Now", to follow the steps until you have reached the payment process.
4.2.2 Payment by bank transfer
Please transfer the outstanding amount to the following account:
|
Account Holder: |
OCEAiN – Organisation, Congress, Emotion, Association, iNnovation GmbH |
|
Account Name: |
Congress registration |
|
IBAN: |
AT45 2011 1297 3243 4601 |
|
BIC / SWIFT Code: |
GIBAATWWXXX |
|
Bank Name: |
Die ERSTE Bank |
|
Bank Address: |
Taborstraße 26, 1020 Vienna, Austria |
|
Account Number: |
297 324 34601 |
|
Bank Code: |
20111 |
Please process the bank transfer free of charge for the beneficiary and indicate the name of the participant and the invoice number on the transfer form.
Payments by bank transfer are only possible until February 03, 2020 (Late registration payment deadline). After this date, all open payments must be paid by credit card (Visa, MasterCard only).
4.3 Payment Deadline / Late Payment
- In case the full amount of your early registration fee has not been received by November 13, 2019, the late registration fee will automatically become effective.
- In case the full amount of your late registration fee has not been received by February 03, 2020, the onsite registration fee will automatically become effective.
Registration payments that are sent too late may not be credited to the congress account by the time the congress starts. No badges can be provided to groups with any currently outstanding payments at the time of the Congress.
After February 3, 2020, all unpaid registrations are considered cancelled. Cancellation charges will apply as outlined in point 6.
All references to a date or a deadline, mentioned in this document, refer to the Central European Time Zone (CET).
4.4 Bank Transfer Charges
All bank charges for the transfer service must be paid by the participant.
4.5 Overpayment/Double Payment
In case of overpayment or double payment, refund requests must be accompanied by a valid proof of such circumstances.
Requests for refunds need to be sent to the ECCO Office up until 1 month after the ECCO’20 Vienna Congress. Requests submitted after this period will not be considered.
5. Group Registration
Group registrations must be set-up and processed online through the ECCO'20 Online Registration Portal. The deadline for receiving group registrations is January 29, 2020 (Late Registration Deadline). All registrations should be made through one group contact person, responsible for managing the group's registration.
5.1 Provision of delegate details
Please note that full names, institutions and individual delegate email addresses must be provided by January 15, 2020. In case individual contact data is not provided by that date, the registration becomes invalid and will not be refunded. Company address and company email address as registration data for the delegates cannot be accepted. Applicable CME credits and certificates are not guaranteed to delegates registered with incorrect information.
As soon as a name has been submitted to the ECCO Office, this delegate’s registration is subject to the cancellation policy as outlined in point 6.
5.2 Duplicate registrations
It is the group leader’s sole responsibility to ensure that each delegate is only registered once. Double registrations can be cancelled, but are subject to ECCO’s cancellation policy as outlined in point 6.
5.3 Group Collection of congress material
In order to schedule an appointment for collecting name badges and congress bags for an entire group registration, this online form must be completed, and an appointment must be scheduled with the ECCO Office accordingly. Please refer to point 10.2 for more information.
In case no appointment for a group pick-up is scheduled by January 29, 2020, name badges and congress bags will only be available for individual pick-up by each delegate. ECCO does not offer any logistical support for transporting large numbers of congress bags.
6. Cancellation of Registration
The terms and conditions for cancellations of registrations apply both for unpaid and paid registrations. If a registration has been made, but has not yet been paid, the below cancellation terms apply as well.
Any cancellation must be notified in writing to the ECCO Office (This email address is being protected from spambots. You need JavaScript enabled to view it.).
In case of a cancellation the following fees apply:
- Cancellation until November 13, 2019: a refund of 50% of the registration fee is granted.
- Cancellation after November 13, 2019: no refund can be granted.
A cancelled registration can be taken over by another participant (= name change), see below (point 7).
If a cancellation is received and the registration has not yet or only partially been paid, an invoice with a cancellation fee for the full registration amount (50% of the registration amount for cancellations until November 13, 2019) will be issued.
All refunds will be processed after the congress.
All references to a date or a deadline, mentioned in this document, refer to the Central European Time Zone (CET).
7. Name changes
A cancelled registration can be taken over by another participant (= name change) free of charge until January 15, 2020. After that date the name change is treated like a new registration and must be fully paid.
8. Visa requirement - Invitation letters
It is the sole responsibility of the delegate or of the group contact person to take care of any visa requirements. Applicants or group contact persons who require an entry visa must allow sufficient time for the visa application procedure. Applicants or group contact persons should contact the nearest local Embassy or Consulate of the country where the congress will be held to determine the appropriate timing and conditions of the visa application.
If the visa invitation letter needs to be originally signed and stamped by ECCO, please let the ECCO Office know before January 2, 2020. The ECCO Office will then send the signed and stamped invitation letter to you via standard post. All original visa letter requests sent to the ECCO Office after January 2, 2020 will be signed and stamped, however returned ONLY by fax or email. If you do still need any original documents returned to you by post after this date, you will be asked to cover the costs of any courier post yourself.
9. Insurance
The registration fee does not include participant's insurance against sickness, cancellation, theft, property damage or loss. Participants are advised to take out adequate personal insurance.
10. Badges
All persons attending the ECCO Congress must have a badge visible on their person at all times. Spouses, friends, peers, etc. are not granted access to any congress areas or events without a badge. If you wish for anyone to accompany you to any of the congress events including breaks, sessions or the networking event, you must register them and pay the appropriate fees.
10.1 Picture ID must be shown for badge pick-up onsite
Please note that in order to pick-up a pre-paid ticket, the passport/ID of the delegate must be shown.
For group pick-ups, the person picking up the badges must show a passport/ID and provide a phone number, where they can be reached for any questions arising after the pick-up of the badges. It is the sole responsibility of the group leader to communicate with their delegates to distribute picked-up badges. Any badges picked up by a group leader but not given to the delegate will result in the issuance of a day ticket in accordance with point 10.2.
10.2 Lost, misplaced, stolen or forgotten badges
Lost, misplaced, stolen, forgotten badges will incur a replacement fee equal to the current, onsite rate of your registration type. If your badge was complimentary, the fee will be the current, onsite rate.
If onsite at the congress centre both the original (forgotten) badge as well as the newly purchased replacement badge are returned at the registration desk, the costs for the replacement badge will be refunded to the delegate.
Replacement of lost badges applies to registrations for the Scientific Programme only. No access to Educational Course can be granted without the delegate’s original badge.
11. Photographs
Herewith I agree that ECCO may use any photos taken in conjunction with the ECCO Congress in an unlimited manner for promotional purposes of ECCO and its activities on the ECCO Website and in ECCO Publications without any compensation to my person.
12. Liability
Should technical reasons beyond the control of the organisers make any changes necessary, they cannot be held responsible. The organisers are acting as agents and cannot be held responsible for any loss, injury or damages to any person or property whatever the cause may be. The liability of persons and enterprises providing means of transportation or other services, however, remains unaffected. The participant(s) take(s) part in any tour and trip at his or her own risk.
Only written arrangements are binding. With your registration you authorise the organiser to use all registration data given in the registration form for the computerised handling of the congress and further communication with all respective suppliers.
Austrian law shall apply and place of jurisdiction is Vienna.
13. Disclaimer
Please note that in the event of a cancellation of the congress by the organisers in case of force majeure, the registration fee, hotel deposit and any other service ordered through the registration will be partially refunded or forfeited, subject to the commitments of the congress organiser at that time. You may wish to insure yourself directly against such a risk.